ClipAVideo offers free video trimming without requiring payment. As there is no charge for using the Free plan, no refund is necessary.
You can continue using the Free plan without subscribing to Pro.
You can cancel your ClipAVideo Pro subscription at any time through your account.
When you cancel:
Cancelling a subscription does not automatically provide a refund for a payment already made.
If ClipAVideo Pro does not meet your expectations or you experience problems using its paid features, you may request a refund within 7 days of your first subscription payment.
We review refund requests fairly and may decline requests involving substantial use of the paid service or evidence of misuse.
If you experience a technical problem, please provide details so our support team can investigate it.
Nothing in this policy affects refund rights that apply under consumer protection law.
Pro subscriptions renew automatically according to your selected billing period unless cancelled.
Renewal payments are not normally refundable. However, if your subscription renewed unintentionally and you have not used Pro since the renewal, contact us within 48 hours of the payment.
We will review your request individually.
To request a refund, email support@clipavideo.com from the email address associated with your ClipAVideo account.
Please include:
Our support team will review the information and contact you about the outcome.
Approved refunds are returned to the original payment method through Stripe.
Refunds usually appear within 5 to 10 business days, although the exact timing depends on your bank or payment provider.
If you notice a duplicate payment, unexpected charge or other billing issue, contact our support team so we can investigate.
You may also have the right to raise a payment dispute with your bank or card provider. Contacting ClipAVideo first is encouraged but does not remove those rights.
Accounts involved in payment disputes may be reviewed while the matter is investigated.
We may update this policy to reflect changes to our service, payment arrangements or legal requirements.
Any updates will be published on this page with a revised date. Changes will not remove rights that already apply to previous transactions.
If you have questions about cancellations, payments or refunds, please contact:
Website: https://clipavideo.com/
Email: support@clipavideo.com
For more information, please review our Terms of Service and Privacy Policy.