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Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information ClipAVideo collects, how we use it and the choices you have when using our website and services.

We aim to collect only the information necessary to operate our tools, manage subscriptions and provide support. Last updated 29 October 2026.

1. About ClipAVideo

ClipAVideo operates the website https://clipavideo.com/ and its online video processing services.

This Privacy Policy applies to visitors, Free users and Pro subscribers.

For privacy-related questions, contact support@clipavideo.com.

2. Information We Collect

The information we collect depends on how you use ClipAVideo.

Information You Provide

When using our services, you may provide:

  • Video links: YouTube URLs submitted for processing.
  • Trimming details: Start and end timestamps and selected output formats.
  • Uploaded files: Video files submitted through supported upload tools.
  • Account information: Your email address and subscription status.
  • Support messages: Information you share when contacting our team.

Payment Information

Pro subscription payments are processed by Stripe.

ClipAVideo does not receive or store your complete payment card number. We may receive limited billing information, such as your payment status, billing country and the last four digits of your card.

Technical Information

When you visit our website, our servers may collect standard technical information, including:

  • IP address.
  • Browser and device information.
  • Pages and resources requested.
  • Date and time of requests.
  • Error and security logs.

This information helps us maintain the website, investigate errors and protect our services from misuse.

3. How We Use Your Information

We use collected information to:

  • Process video links and uploads.
  • Prepare selected clips and other requested outputs.
  • Manage accounts and Pro subscriptions.
  • Send essential service communications and payment receipts.
  • Respond to support enquiries.
  • Identify technical problems and improve reliability.
  • Prevent fraud, misuse and unauthorised access.
  • Meet applicable legal obligations.

We do not sell your personal information or use the contents of your clips for advertising.

4. How Long We Keep Information

We keep information only for as long as necessary for its intended purpose or as required by law.

Our current retention periods are:

Information
Retention Period
Processed video clips
Automatically deleted within 24 hours
Uploaded source videos
Deleted after processing, within 24 hours at the latest
Server logs
Up to 30 days
Account information
While your account remains active
Account deletion requests
Normally completed within 30 days, subject to legal requirements
Billing records
Retained where necessary for tax, accounting or legal compliance

ClipAVideo does not maintain a public library of users’ processed clips.

5. Cookies and Similar Technologies

ClipAVideo uses essential cookies needed for functions such as account access and session management.

We do not currently use analytics or advertising cookies.

If our use of cookies changes, we will update this policy and request consent where required.

You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.

6. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

These may include the right to:

  • Request access to your personal data.
  • Ask us to correct inaccurate information.
  • Request deletion of eligible personal data.
  • Request a copy of your information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Contact the relevant data protection authority.

To submit a privacy request, email support@clipavideo.com.

We aim to respond within 30 days, subject to applicable legal requirements.

7. Data Security

We use encrypted connections and appropriate access restrictions to help protect personal information.

However, no online service can guarantee complete security. We regularly review our security practices and work to reduce unnecessary risks.

8. External Websites

ClipAVideo may contain links to YouTube and other third-party services.

These websites operate independently and have their own privacy policies. We encourage you to review those policies before sharing personal information with them.

9. Children’s Privacy

ClipAVideo is not directed at children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe such information has been provided to us, please contact support@clipavideo.com so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our services, data practices or legal obligations change.

The latest version will be published on this page. Where appropriate, we will notify account holders of material changes.

11. Contact Information

For questions about personal information, privacy rights or this policy, contact:

ClipAVideo

Website: https://clipavideo.com/

Email: support@clipavideo.com

You can also review our Terms of Service, Refund Policy and Disclaimer for related information.